Frequently Asked Questions

PSIM system and setup questions

Category - 13 questions
  • Q: What’s the difference between the stand-alone version and the network version? A: Standalone licenses
    For a Sentinel USB Key stand-alone license (dongle), one needs to have the license key (USB key) plugged into the machine to run PSIM. With a stand-alone license, one would need to move the USB key to each computer to run PSIM (one at a time). You may install the software on as many computers as desired. Additionally, you cannot 'remote desktop' into a USB key license.
    A Stand-alone Softkey license is restricted to two computer registrations at a time (computers must be registered with PSIM). Once registered, an internet connection is no longer required. You will not be able to run the software concurrently on both softkey standalone installs (per license), to switch computers you will need to manually release the license and reactivate on the other computer with an internet connection (Options>Deactivate). You can 'remote desktop' into a softkey license.
    Network licenses
    With the Sentinel USB Key network license (dongle), the USB key is installed on any computer on the network, and then any computer with access to the network can access available licenses. As many computers as desired can have the software installed. With the network license, you do not have to move the USB key around to different computers to run the software. The number of simultaneous users of PSIM is limited by the number of users purchased. With the USB key network license, if you try and use PSIM and the USB key is not present on the network, PSIM will not run.
    With a Network Softkey license, a server is setup either on the customer server or on the Powersim server. Once the server is setup a license is checked out by the users. A user can choose to 'hold' a license which means that they will be able to use PSIM without an internet connection. This seat will not be accessible by the other network users while it is 'held'. PSIM can be installed on as many computers as desired and the license will release when you close PSIM. Computer registration is unlimited (no maximum). The number of simultaneous users is limited by the number of users purchased. 
  • Q: Is PSIM 32-bit or 64-bit compatible with Matlab and/or JMAG 32-bit or 64-bit? A: PSIM 64-bit can be installed on Windows 64-bit, and it is compatible with Matlab 64-bit and JMAG 64-bit. It is not compatible with Matlab 32-bit and JMAG 32-bit. PSIM 32-bit can be installed on both Windows 32-bit and Windows 64-bit. It is compatible with Matlab 32-bit and JMAG 32-bit. It is not compatible with Matlab 64-bit and JMAG 64-bit. ***Note, with the v2020a version release, 32-bit is no longer offered, only 64-bit.
  • Q: Is PSIM v2020a compatible with the previous versions? A: PSIM v2020a is backward compatible. That is, version 2020a can read the previous version files. But previous versions (v6 to v12) can not read version 2020a files. Version 2020a has the option to save files in versions 12, 11, 10, and 9 format.
  • Q: How do I install PSIM, DSIM, SmartCtrl or PsimBook Exercise? A: Depending on the type of license you are trying to install there are different installation instructions. Please Click Here to find installation instructions for your license type. Note these instructions are for the current version of PSIM, if you have a previous version of PSIM please Contact Us. If you need to reprogram or update your HASP USB Key, please click here
    System Requirements: PSIM runs in Microsoft Windows 7, 8, or 10 either on a stand-alone PC or on a network PC.  With the v2020a release, 32-bit is no longer available,  only 64-bit.  A minimum of 500MB RAM memory is required. The program will occupy around 560MB hard disk space after installed.
  • Q: Is PSIM compatible with Windows 7, 8, and 10? Does PSIM run in a 64-bit environment? A: Yes, PSIM Versions 7.1.2 to 11.0 are all tested and fully functional in Windows 7 and 8. PSIM Versions 9.3 to v2020a are tested and fully functioning on Windows 10. Yes, PSIM Versions 7.1.2 to v2020a are all tested and running on 64-bit machines. In addition, PSIM Version 9 - 12 are available as both 32- and 64-bit. Going forward with v2020a, only 64-bit is available.
  • Q: PSIM End-user License Agreement - EULA A: For information on the PSIM license agreement, review the PSIM License Agreement document: PSIM EULA (Software License Agreement) If you have any questions Contact Us.
  • Q: What versions of MATLAB are compatible with PSIM v2020a? A: SimCoupler in version PSIM 2020a is compatible with MATLAB/Simulink versions R2020a, R2019b, and R2019a. You must go to "Utilities >> Simcoupler setup" to link PSIM with correct MatLab version
  • Q: What versions of JMAG are compatible with PSIM v2020a? A: MagCoupler in version PSIM 2020a is compatible with JMAG versions JMAG 19.1, 19.0, 18.0, and 17.1. In PSIM, go to Options >> Set Path and add JMAG folder to the PSIM search path.
  • Q: What versions of ModCoupler are compatible with PSIM v2020a? A: ModCoupler-Verilog in version PSIM 2020a is compatible with all versions of ModelSim (64-bit only).  ModCoupler-VHDL in version PSIM 2020a is compatible with Questa Core 10.0 (64-bit only).
  • Q: How do I update my PSIM, DSIM, or SmartCtrl license? A: Depending on the type of license you have, below is a description of how to update your license: Read more...
  • Q: What is the minimum system requirement to run PSIM? A: Minimum windows configuration:
    -2GB of RAM
    -20 GB of free disk space
    -a CPU that ranks at least 4000 in  www.cpubenchmark.net
    If you are going to use large schematic files or large graphs, we recommend:
    -16GB of RAM
    -100 GB of free disk space
    -a CPU that ranks at least 8000 in  www.cpubenchmark.net
  • Q: Can PSIM run on a Mac? A:  At this time, PSIM does not currently support Mac. We do plan to develop a new GUI (graphic user interface) which will run in multiple platforms (such as MAC). But we have not started the development yet, and this is maybe more than 1 year or so away at least (2021-2022). However, you may wish to explore this link which is about virtual machines: http://www.vmware.com/ca/products/fusion.html This enables a user to use Windows on their Mac machine. It is recommended to look into the specifications needed for your particular MAC.  Several users have successfully run PSIM on their Mac using VMWare. **when using VM, it gives the option to allocate memory. It is important to allocate enough memory to PSIM or else the performance is sub-optimal.
  • Q: Can PSIM run on Linux? A: The License Manger for network licenses can be installed on Linux.  However, PSIM will run only on Windows OS.  A user may use a Windows emulator on Linux to run PSIM.

PSIM simulation engine questions

Category - 6 questions

PSIM "how to" questions

Category - 3 questions