Updates and Upgrades

When a new version of the software is released during your maintenance period, the software will prompt the user(s) when an update has become available.

Comprehensive Technical Support

Technical support includes support on the use of the software from our team of engineers by email or phone.

Please note that technical support does not include on-site visit, model development, or circuit/system design and debugging in general.

1-2 hours of
webinar training

Personalized webinar training for customers with software maintenance, customized to your exact simulation needs.


Additional Benefits

Another offer for maintenance customers: we will build you a customized script. Scripts can help you automate your design process by:

  • automating the sweep of multiple parameters through custom ranges.
  • compiling selected results from multiple simulations for easy analysis.
  • analyze results to determine which parameters meet certain design specifications.
  • much more!

 

* Note, updates are inclusive of the product and any Module on the license, and would not include any new product or Module not part of the license.


Can I purchase more than one year of the Software Maintenance?

Yes you can purchase and hold one, two, or up to three years of the software maintenance. A new license comes with the one year of free maintenance, and you could choose to add up to two more years at the time of purchase. Or if you choose to upgrade and add the software maintenance to an older license, you may choose to add up to three years. At the time of your maintenance renewal, you may choose to renew for one, two or three years.

What if I don’t renew the Software Maintenance?

You can continue using your Perpetual License after the Software Maintenance has expired. Technical support will be limited to the self-help resources available on our website, or basic questions to our support team via our online support form.