With 20 years of immersive experience in power electronics, Powersim is trusted to deliver the software solutions and technical support its customers rely on to accelerate moving from design, to prototype, to product, faster. As the Power Electronics experts we have a deep understanding of the market today – and where it’s heading- as well as the complex demands of engineers in academia and industry. We use this deep expertise to develop products and provide service that both meet your needs and exceed your expectations. We never stop working to improve our software to suit our customer’s needs, which requires some maintenance on your software.
Our clients purchase the Annual Software Maintenance package to have access to our comprehensive technical support, free software version updates and upgrades for the length of one calendar year.
When you purchase a new license of PSIM Professional, the first year of the optional maintenance is included for free. In the following year, the optional annual maintenance renewal is offered, and we would send the quote for renewal approximately forty-five (45) days before the expiration date.
The Annual Maintenance Plan protects your software investment, and ensures that your software tool is always up-to-date.
Customers with the maintenance plan benefit as follows:
Technical support includes support on the use of the software from our team of engineers by email or phone.
Please note that technical support does not include on-site visit, model development, or circuit/system design and debugging in general. Such special requests may be fee-based, and a quote will be provided if needed.
Updates and Upgrades
When a new version of the software is released during your maintenance period, the upgrade will be sent out to you by email free of charge. PSIM also shall automatically prompt the user(s) when an update/upgrade has become available.
Please contact us for more details.